Expertly Managed Rehabilitation

Rebuilding lives, restoring independence

Our Case Managers are highly qualified and experienced professionals who specialise in supporting individuals who have sustained catastrophic, life-changing injuries.

They bring a wealth of knowledge and expertise in various fields, including:

  • Social Work
  • Occupational Therapy
  • Nursing

 

This diverse range of skills ensures a comprehensive and empathetic approach to each client’s unique needs, enabling them to navigate their recovery and rebuild their lives with confidence and care.

Catastrophic injury case management

Our expert Case Managers provide coordinated services to meet the unique needs of individuals who have sustained life-changing injuries.

Proactive approach

Initial assessment of needs to identify early rehabilitation and care requirements, ensuring timely access to necessary services.

Rehabilitation services

Tailored rehabilitation plans designed to promote recovery and improve the quality of life for our clients, ensuring a personalised approach to each case.

Our Mission

Tailored Support. Trusted Advocacy. Truly Person-Centred.

At Inclusive Case Management, our clients are at the heart of everything we do. We take a holistic, person-centred approach—carefully considering each individual’s needs, circumstances, and family context. This allows us to design and deliver truly tailored support plans that reflect every client’s unique journey.

Our Values: Kindness, Respect, Dignity, Compassion

These four principles guide our practice and underpin every decision we make. We believe everyone deserves to be treated with empathy and integrity, and we work hard to create an inclusive, supportive environment where individuals and families feel heard, empowered, and respected.

What We Do

We provide personalised case management services to support clients in living fulfilling, independent lives. Our work includes:

  • Accessing therapy and rehabilitation services
  • Securing suitable housing and home adaptations
  • Sourcing specialist equipment or adapted vehicles
  • Recruiting care teams
  • Providing educational, vocational, psychological, and emotional support

 

Whatever the need, we ensure our approach is tailored, flexible, and outcome focused.

Collaboration That Makes a Difference

We advocate for our clients by bringing together the right professionals to form a team around each individual. Our extensive network of trusted practitioners means we can coordinate high-quality, multidisciplinary input—ensuring every aspect of a client’s well-being is supported.

We are also experienced in supporting clients involved in litigation or insurance claims, working closely with legal teams to ensure our clients’ wellbeing remains the priority throughout challenging and emotional processes.

Building the Right Team

We take a proactive role in sourcing and coordinating the right professionals for each individual, including:

  • Therapists (Speech & Language, Occupational, Physiotherapists)
  • Care teams
  • Dietitians & Vocational Rehabilitation Specialists
  • Psychologists & Assistive Technology Experts
  • Educational Advisors & Vehicle Adaptation Specialists
  • Architects, Cleaners, Gardeners, and more

 

Each support package is carefully tailored to promote independence, dignity, and a better quality of life.

Meet Our Team

Our team of Inclusive Case Managers

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Natasha Wilde is an Advanced Case Manager, specialising in children's and adults' catastrophic injury and acquired brain injury cases. Natasha is a registered Social Worker with Social Work England and BABICM, with a vast experience across Local Authority and NHS Social Work teams. Natasha is also a post-qualified Practice Educator for placement Social Work students, a tutor for Manchester Metropolitan University's Step Up to Social Work program, and a proud Chair for the Board of Trustees for Headway Salford and Trafford.

DIRECTOR/CASE MANAGER

NATASHA
WILDE

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Samantha is a qualified Occupational Therapist, registered with HCPC and BAOT, she specialises in adult Neurology, Neuropsychiatry, and Mental Health, with a particular focus on acute neurological rehabilitation, assessment, neurological community rehabilitation and social integration for individuals facing neurological deficits. Samantha`s expertise lies in working with clients dealing with various cognitive disorders and injuries, including traumatic and acquired brain injuries, Huntington’s disease, Parkinson’s disease, psychosis, and early onset Dementia.

ASSOCIATE CASE MANAGER

SAMANTHA
MAYER

Amanda Knight Oct 24

Amanda has extensive knowledge of evidence-based practice including brain injury rehabilitation, complex psychology and behavioural management. She is able to instruct and build specialist teams to collaboratively achieve person-centred smart goals with clients and ensure complex needs are addressed.

ASSOCIATE CASE MANAGER

AMANDA
KNIGHT

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Elke has 32 years experience in nursing roles, currently Advanced Nurse Practitioner in Neuropsychiatry. She has vast expertise in traumatic brain injury & many other neurological conditions.

ASSOCIATE CASE MANAGER

ELKE
HENSON

As an Advanced Clinical Practitioner, Matthew possess a unique blend of clinical expertise, leadership skills, and a patient-centred approach that is essential for effective clinical case management.

ASSOCIATE CASE MANAGER

MATTHEW
MANIFOLD

Reviews

What our clients say

"Working with Natasha as Case Manager in my litigated catastrophic injury medical negligence cases is a delight. She is warm, empathic, responsive, practical, and very effective in getting rehabilitation moving. She fully understands the client's needs and is very helpful regarding the litigation requirements. I highly recommend her services."

Claire Horton Partner Fieldfisher

"Natasha Wilde is my son's Case Manager. Well, I say she's his; she is more than that. She is there for me as well as my son. She is always available to help and listen when needed. The people and things she has got for us has made a really big difference in our lives, because of her dedication towards my son he has come on so much more than he would have without all the special input Natasha has helped get us. I would 100% recommend I.C.M. to anyone. It changed our lives completely and for the better."

Sara Holland Clients`s mum

"Natasha is an excellent Case Manager. She is client-centred, so everything she does has the client’s best interests at heart. Natasha is approachable and reliable, and as a member of the MDT, I know I can always contact her for advice and support. I wouldn’t hesitate to recommend Natasha."

Vickie Anderson Occupational therapist

"Natasha Wilde is an exemplary Case Manager whose commitment, efficiency, and enthusiasm shine through in her work with clients suffering from acquired brain injuries. Her client-first philosophy ensures that the individuals in her care and their families receive the utmost attention and support. Natasha’s ability to coordinate complex multidisciplinary teams (MDT) showcases her exceptional organisational skills and her commitment to fostering positive relationships across various disciplines. This collaborative spirit is instrumental in creating a supportive environment that promotes recovery and well-being. Her unwavering dedication makes her a standout case manager who is deeply valued by clients, families, and colleagues alike. I highly recommend working with her."

Dr Cara A Pouchly Senior Clinical Psychologist in Neuropsychology

My wife, Wendy, suffered a fall whilst on holiday in the Canary Islands in 2018. She suffered a traumatic brain injury and fractured her spine. Natasha Wilde was hand-picked by our solicitors, Irwin Mitchell, as the Case Manager. She selected and fronted the chosen therapy team to aid and speed up Wendy's recovery. Throughout the obvious heartache and stress that an accident like this causes, Natasha has been the calming, reassuring point of contact for us. Covid put a dent in Wendy's recovery, but Natasha was prompt in arranging therapy via video links. Therapy has been challenging for Wendy. The intrusion into her mind and our home by many specialists and support staff has been very draining. However, Natasha has remained the ultimate professional. She is caring, a great listener, funny and effervescent. A beacon of positivity when all seemed lost.

Gary Client's Husband

Contact Us

Please get in touch if you have any questions.

Contact Information

Ready to learn more about our services or need assistance with catastrophic injury case management and rehabilitation?

 Contact us today to speak with one of our expert Case Managers.

Email address

[email protected]

Send us a message using the form below & we will get back to you

Inclusive Case Management Limited with its registered office at Unit 5, 212 Washway Road, Sale. M33 6RN (Company Registration No.15370056).

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